Contact Us

We would rather answer a question before you order than sort out a problem afterwards. Every message reaches a person, and we reply within 1 business day. How to reach us Email support@solinahomes.com Best for order questions, sizing advice and returns. Reply within 1 business day. Phone +1 415-689-3559 Monday to Friday, 9:00am – 5:00pm Pacific Time Postal address Solina Homes 6000 Sepulveda Blvd Culver City, CA 90230 United States Before you write in If your question is about delivery timing, sizing or sending something back, the answer is probably already on one of these pages — and you will not have to wait for a reply: • Shipping policy — dispatch and delivery windows, tracking, where we ship • Return & refund policy — the 30 days window and how refunds are issued • Size guide — all eight sizes in inches and centimetres, and what fits where • FAQ — framing, paper, colour accuracy, order changes Send us a message Your name Your email Order number (if you have one) How can we help? Leave this empty Send message Goes straight to support@solinahomes.com. We reply within 1 business day. Your details are used only to answer you — see our privacy policy. What to include in your message If your question is about an existing order, sending these three things with your first message usually means we can resolve it in one reply instead of three: • Your order number (it is in your confirmation email, and starts with #) • The email address you used at checkout • For a damage or quality issue: a photograph of the print and of the tube it arrived in Business details Solina Homes is a trading name of Solina Homes. Our registered business address is 6000 Sepulveda Blvd, Culver City, CA 90230, United States. This address is our office and correspondence address — please do not send returns here without contacting us first, as returns are handled through the process set out in our return policy. Complaints If something has gone wrong and a first reply has not fixed it, say so directly in your message and ask for it to be escalated. We will respond to a complaint within three business days with either a resolution or a clear explanation of what happens next and when.